We can’t possibly cover emails . . .
Nov 19th, 2007 by JamieB
During the debate, legislators spent several hours hand-wringing over the potential impact of opening up e-mail to public scrutiny. Some questioned how long e-mail documents needed to be kept, how they should be stored, and whether such storage capacity even existed.
Still others worried whether they would suddenly be subject to stiff fines, and possibly prosecution, if they accidentally deleted an e-mail.
To all of which, [Rep. Babette] Josephs (D-Philadelphia) sanely responded. “I think it was all bordering on paranoia. It demonstrated a basic lack of knowledge about how computers work.”
Moreover, as Liz Hill, the assistant ombudsman for public access with the Arizona Ombudsman’s Office, noted “the whole point is transparency.”
Other observers are noting a lot more:
• The Email Connection
As reported by news outlets everywhere, the failure of House Bill 443 to include email is unprecedented in the U.S. So there has been a great deal of speculation about why House members are so eager to keep emails secret. Under the current version of HB 443, only those parts of emails that “contain a detailed discussion of the spending of public money” are public records.
One theory for lawmakers’ insistence on secrecy is that email gives lobbyists access to lawmakers at the instant they are voting on legislation. In previous eras of corruption, PA was notorious for the influence lobbyists had over lawmakers. The leading industries of the Gilded Age were given seats on the floor of the House so that they could conveniently tell lawmakers how to vote. Eventually, lobbyists were banned from the floor of the General Assembly and relegated to the lobby outside the ornate House and Senate chambers.
Until email. Now, email puts lobbyists back on the floor of the House and Senate, but in a way that neither citizens nor reporters can see.
Questions:
o How “detailed” does a discussion of public spending have to be before it becomes public information?
o How is anyone to know that an email contains a “detailed discussion of the spending of public money” in order to ask for it?
o How many lawyers and how many years will it take to answer these two simple questions that citizens in other states don’t even have to ask when checking in on their government?
o Or is the real problem with email garden-variety venality the desire to protect against disclosure of who’s doing what with whom at whose un-detailed expense? Remember former Congressman Mark Foley, R-FL? Who thinks it can’t happen here?
It’s easy to conclude that keeping email secret is not designed to protect the innocent; it’s designed to protect the guilty. Other states have figured out how to protect the innocent without protecting the guilty. PA lawmakers should follow their lead and do them one better.
But odds are it will not be from your state legislator.
The state House has voted preliminarily to keep members’ e-mail secret. A final vote on the House bill – ironically called “open-records reform” – is expected this week.
Pennsylvania legislators say they oppose release of their e-mail because confidential communications from constituents might be revealed to the public. They talk about this almost as if they are lawyers protecting the rights of their clients to privacy or priests upholding the sanctity of confession.
Please. Did they ever hear of redaction? They could provide in the law for deletion of a constituent’s name in a personal matter. By and large, citizens are writing about issues and legislation or problems in the legislator’s district.
It takes a lot of gall to say “No, you can’t see my e-mail.” Mainly it’s about fearing change and not taking risks.
• Even as lawmakers boast that open-records legislation pending in the Capitol would greatly expand access to government documents, legislators are moving to make Pennsylvania the only state in the nation to keep all e-mail confidential.
Lawmakers contend this is necessary to allow unfettered policy-making and constituent service.
“To have a blanket exemption based on the form of a document, like e-mail, that’s just outright lunacy,” said Lucy Dalglish, executive director of the Reporters Committee for Freedom of the Press. “That kind of all-or-nothing exemption just opens the door to abuse,” she said.
States that make e-mail public say problems have not materialized.
In Arizona, all e-mail to or from public agencies or officials is considered a public record, and e-mail sent from an official’s private account is also open for inspection if it pertains to public business.
Officials in Florida said they had similar laws for e-mail.
[Assistant ombudsman Liz] Hill said she occasionally received a call from a private citizen complaining that e-mail to a public agency or official could become public. But, she said, “the whole point is transparency.”
And there are protections for personal information, such as when a person is writing for assistance with a child-support problem, Hill said.
“People have said that it could have a chilling impact on communications,” Hill said, “but that hasn’t come up in my experience.”
This much-amended bill [HB 443] doesn’t, as some have reported, close all records with birth dates and addresses. Section 307, which lists records “deemed inaccessible,” makes an exception for personal information of deceased individuals:
“The exemption under this paragraph relating to the disclosure of an individual’s home address shall not apply to … any former address of a deceased person. The exemption under this paragraph relating to the disclosure of an individual’s birth date shall not apply to the birth date of a deceased person.”
Rep. Josephs comments regarding her colleagues’ lack of understanding of computers and how they work is right on target. The truth is that most of those involved in the discussion on open records seem to have little understanding of the role computing should play in providing access to government records. Today, computer storage is so plentiful and inexpensive that for purposes of this discussion, it might as well be considered free and infinite. It is far less expensive than paper. All government records should be stored permanently (indefinitely) on electronic media. There is no logical reason to ever delete an accurate government record. In addition, when a record is deemed public, the cost effective path is to simply post it on the Internet in a document database with a capable search engine. Sophisticated work flow software exists that would automate much of this process and no doubt streamline the existing record keeping systems in state government. There is no need to create a large state bureaucracy that exists to send requested documents attached to emails, or even worse, print them out and snail mail them to those requesting information. The public (and yes, even the media) is perfectly capable of finding information as long as it is stored in a well constructed database along with appropriate search technology (think Google). The exception to this being requests from individuals who have no access to a computer. These will constitute a tiny and ever shrinking percentage of document requests. Perhaps passopenrecords.com could solicit the opinions of a few electronic records management industry experts. What they have to say would be a stunning revelation to many.
“Please associate me with Gordon’s comments on our legislators computer literacy. The debate on open records seems to be going on as though the consitutional convention in Philly were still in session. The quill is gone and the computer has replaced it. But our laws haven’t kept pace with our technology. Put it on the internet with a search engine and let the chips fall where they will. Unfortunately our legislators do know enough about technology to avoid such a transparent environment. And that is why we do need a revision to the current open records law. And that is why the revision needs to be crafted with today’s technology as Gordon as so well articulated.